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Please fill out the form at the bottom of the page to register.

Date: Wed, Jan 16, 2019 2:01 PM EST
Duration: 
1 hour
Accreditation: 
Training Certificate for 1 CPE
Cost: 
Complimentary

Accelerating Citizen Services using Accessible Digital Forms 

As more citizens access government services online and via mobile devices, the need for effective and accessible digital forms increases. According to the President’s Management Agenda, there are more than 23,000 different forms inside the federal government that lead to 11.4 billion hours of paperwork annually and result in a poor user experience.

This webinar will provide an overview of how digital forms, designed for accessibility for all citizens, can radically improve the citizen experience, reduce application time dramatically, substantially reduce wasteful steps, and bring 21st century commercial processes to government.  

Speaker 

Rob Haverty  Rob Haverty, Senior Product Manager, Adobe  
   
Learning Objectives    
  • Examine how website and digital PDF forms can be crafted to ensure compliance with Section 508 of the Rehabilitation Act so that every taxpayer, regardless of physical abilities, can access the information they need online.
  • Review best practices in developing web-based, mobile friendly, digital services options that provide intuitive and adaptive electronics forms for greater efficiency.
  • Detail private sector customer experience techniques that are tailored to facilitate a dialogue with government agencies.


Complimentary Registration
 

Please register using the form above or call (202) 237-0300. Participants can earn 1 CPE credit in Business Management and Organization. To receive CPE credit you must arrive on time and participate in the surveys throughout the webinar. Certificates will be e-mailed to registrants. In accordance with the standards of the National Registry of CPE Sponsors, 50 minutes equals 1 CPE.

Additional Information
Prerequisites and Advance Preparation: None required.
Program Level
: Beginner/Intermediate
Delivery Method: Group Online Training


This program is sponsored by

Adobe 

By registering for this event, you agree to receive promotional and/or news alerts 
via email from FedInsider and information relevant to this event from third-party sponsors. 
 
 

Training Certificates will be e-mailed to attendees after the event.  

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