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Best-Practices for Serving and Supporting Transgender Patients in Integrated Care Settings: Perspectives from the Nation’s Largest Medical System

Tuesday, September 11, 2018

3:00pm- 4:30pm EST

When providing healthcare to transgender individuals, providers should consider discrimination, violence, and lowered life expectancy as factors that transgender individuals may face (James, S. E., Herman, J. L., Rankin, S., Keisling, M., Mottet, L., & Anafi, M. (2016). Integrated care offers meaningful ways to address these issues by providing wraparound, affirming care to transgender clients and clear pathways for providers to serve patients with person-centered approaches and dignity. From targeted changes such as making intake forms more inclusive and using data to better understand population needs, to organizational polices and methods for addressing individuals as they wish to be known; every step matters when improving quality and impact of services for transgendered clients. When clients feel respected and safe, they are more likely to remain engaged in care and to work with integrated providers in altering the health trajectory of this population. Join the SAMHSA-HRSA Center for Integrated Health Solutions for a webinar featuring national experts and noted researchers, Drs. Jillian Shipherd and Michael Kauth, as they present on one of the largest national initiatives to improve care for transgender patients in the Department of Veterans Affairs and participate in a discussion of how to apply similar changes in community settings.

After this webinar, participants will:
  • Develop an understanding of key changes community providers in integrated care settings can make to create safe and affirming environments for transgender patients
  • Learn best practices in adapting procedures and processes to better provide quality care for transgender individuals 
  • Review current resources transgender-affirming practices including free and publicly available resources and guides

  • Jillian C. Shipherd, PhD, LGBT Program Director, U.S. Department of Veterans Affairs
  • Michael R. Kauth, Ph.D., Director, LGBT Health Program, U.S. Department of Veterans Affairs
  • Fola Kayode, Public Health Advisor, Substance Abuse and Mental Health Services Administration

Please note the following:

  • Registration is free and closed captioning is available upon request.

  • The audio for this webcast is via computer speakers and not telephone. We recommend using external speakers for desktop computers to ensure best audio quality. Test your system here >>

  • The SAMHSA-HRSA Center for Integrated Health Solutions does not provide certificates of attendance or continuing education credits for webinar attendance.

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