Improving Behavioral Health Integration through Culturally Appropriate Service Delivery

September 13, 2017

3:00pm- 4:30pm EDT

Racially diverse and ethnic minority populations continue to experience disparities in behavioral health services access, treatment, and outcomes. Though the factors contributing to these disparities may include social determinants such as housing, education, and job status, provider bias and a lack of cultural and linguistic competency (CLC) may also play a role. Failure to address and acknowledge a patient’s culture while providing integrated care can result in poor provider-patient communication and low health literacy.

Primary care settings are ideal for screening, assessing, and treating mental health and/or substance use conditions. Join CIHS to hear how culturally and linguistically competent behavioral health integrated care delivery models in primary care can improve the accessibility and the quality of physical and behavioral health services.

In this webinar, participants will gain:
  • The range of issues of concern when it comes to cultural and linguistic competency (CLC);
  • How to engage leadership in CLC;
  • Specific tools and resources, including: an organizational self-assessment of linguistic and cultural appropriateness, a checklist of how to implement best practices and organizational protocols, and information on benchmarking progress;
  • How to obtain these tools and additional assistance in addressing CLC.

  • Juliet Bui, HHS Office on Minority Health

  • Rachele Espiritu and Suganya Sockalingam, Change Matrix

  • Green County Health Care, Greenville, NC

  • Refugee Women’s Health Clinic, Phoenix, AZ

  • Hope Clinic, Houston, TX

Please note the following:

  • Registration is free and closed captioning is available upon request.

  • The audio for this webcast is via computer speakers and not telephone. We recommend using external speakers for desktop computers to ensure best audio quality. Test your system here >>

  • The SAMHSA-HRSA Center for Integrated Health Solutions does not provide certificates of attendance or continuing education credits for webinar attendance.

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